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eCommerce Project Manager

Milwaukee, WI · Computer/Software
Brilliance Business Solutions is hiring a Project Manager to join our team. This person will coordinate efforts to define, design, and implement eCommerce solutions for our customers. We're looking for someone who is driven, confident, and loves new challenges.

Brilliance creates eCommerce solutions for manufacturing and distribution companies using primarily Microsoft technologies. We are a small, energetic, metrics-driven team located in the heart of downtown Milwaukee near lots of great restaurants and entertainment. We operate with integrity, passion, and a commitment to make a difference for our clients.

You may be a good fit for our team if you’re looking for:
  • A company where your talent will be recognized and rewarded.
  • A position where you have lots of variety and can work on something different every day.
  • A position where there is opportunity for personal and career growth and advancement.
  • A place where you can have significant impact and not be pigeon-holed into one role.
  • A growing company driven to create a better world by investing in our employees, giving back to the community, and helping businesses succeed.
  • A small, family-like, no frills work environment. 

We're looking for someone who:
  • Is highly driven, goal-oriented, organized, and thrives on getting things done.
  • Loves learning new things and staying abreast of technology trends.
  • Is able to operate independently with little oversight.
  • Dreams up creative ways to solve problems and do “whatever it takes.”
  • Is trustworthy, optimistic, and conscientious.
  • Lives a balanced life, has a healthy attitude for fun, and is driven to serve others.

What You’ll Do:
  • Manage projects implementing eCommerce solutions for our customers so well that they become raving fans!
  • Collaborate with team members and customers to gather requirements, define project scope, and ensure timely, high-quality completion of work.
  • Participate in daily huddles to monitor progress, address roadblocks, and celebrate successes.
  • Develop an in-depth understanding of project scope and hold customers and internal team accountable to avoid scope creep.
  • Serve as the liaison between the internal team and customers, effectively communicating technical concepts to non-technical stakeholders.
  • Ensure sales team and customers have proper training to utilize and maintain implemented solutions.
  • Create wireframes and advocate for attractive, intuitive user interface design.
  • Write functional specifications that accurately reflect the customer's needs and are easy for the development team to understand.
  • Create and execute test plans to verify functionality and minimize release issues.
  • Hold weekly meetings with clients to report progress, taking notes and documenting action items.
  • Prepare weekly hours reports for invoicing.
  • Create project timelines and help schedule team members effectively.
  • Travel to visit customers as needed (approximately 10% of the time).

  • Bachelor of Science degree in a technical field
  • 7+ years’ experience in technical project management or related role.
  • 3+ years' experience with CMS and eCommerce platforms.
  • Basic knowledge of HTML & CSS.
  • Experience building wireframes* using PPT, Mockflow, etc (*Please submit a sample with your application)
  • Google Analytics Academy training desired.
  • Basic understanding of Google Tag Manager, Webmaster Tools, and PPC or AdWords desired.
  • Experience with Agile desired.

Our Benefits & Perks:
  • Medical, Dental, and Vision Insurance, 401k
  • 12 days of PTO, plus 8 holidays and 5 sick days
  • Flexible work hours and scheduling, including some opportunity for remote work
  • Company-paid parking
  • Casual work environment
  • Paid Parental Leave after 1 year of service
  • PTO for quarterly community service events organized by Brilliance
  • Monthly team lunches, free soda and coffee
Brilliance Business Solutions is an Equal Opportunity Employer. Reasonable Accommodations will be made for qualified employees with disabilities.

​**Please note: We are unable to provide visa sponsorship at this time. This position is located in Milwaukee, WI - remote-only work is not an option.**
Brilliance Business Solutions is an Equal Opportunity Employer. Reasonable Accommodations will be made for qualified employees with disabilities.
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